FAQs

Shipping and Delivery

For more detailed information have a look at the Shipping and Returns.

How will I know when my order has shipped?

When your order begins its journey to you, you'll receive a shipment confirmation email containing a tracking link.

How soon will I get my order?

Orders ship within 1-3 business days of the order date. Transit time averages 1-3 days (almost all orders are shipped via DPD). International orders can take up to 4 weeks to be delivered. Please contact us to inquire about expedited shipping.

Do you ship internationally?

Yes, we do.

I am located outside of Europe, will I be charged for customs fees?

Unfortunately, we have no way of knowing if international orders will be charged customs fees. We are not personally involved with international customs and do not collect any fees, and therefore are not responsible for any customs fees that may be incurred.

Payment & Ordering

What is your privacy policy?

We promise we will never sell or give out any information you provide to us, to anyone. No one wants a spam-clogged inbox (including us). You can review our complete privacy policy here.

Is my credit card information protected?

Absolutely, all transactions are secure and encrypted and we don't store any of your payment information.

What types of payments do you accept?

We accept all major credit cards - Visa, MasterCard. You can also pay using PayPal.

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